How do I find my correct shoe size?

Use our size guide to convert your foot length to the right EU/US/UK size. Measure your foot length in centimetres (stand on a sheet of paper, heels against a wall, mark your longest toe) and match it to our size chart. If you’re between two sizes, we recommend choosing the larger one.

Does ETQ footwear run true to size?

Fit can vary slightly by style and material, so we always recommend checking the size guide for the specific product rather than relying on a size you usually wear elsewhere. If you’re unsure between two sizes, our customer service team is happy to advise based on the specific model.

I ordered the wrong size, can I have it changed?

Once an order is placed, our warehouse starts processing it automatically, so we’re not able to change the size (or cancel the order) while it’s still on its way to you. Once you’ve received your order, simply register an exchange for the correct size via our returns portal, this works the same as any other exchange, and exchanges are always free.

How do I find my size for clothing?

Each clothing product has its own size chart in centimetres (shoulder, sleeve, chest and total length) on the product page, since fit can vary between styles. You can also use the interactive Fit Quiz on the product page, just answer a few quick questions and it’ll recommend your size for that specific item.