ST 02 Jacquard Sand Jacquard

Our return policy

You can submit a return or exchange within 14 days of receiving your order. The return fee and exchange fee depend on your country and are shown in the table below.

• Use our return portal to submit your return or exchange.
• Need a different size? You can request an exchange through our return portal.
• Items must be clean, unworn and returned with all tags and packaging in good condition.
• For hygiene reasons, underwear can only be returned or exchanged if the seal is still intact.
  
• If a returned item does not meet our return conditions, we may refuse the refund in full or in part.
• We recommend using our return portal. If you choose your own carrier, we are not liable for loss in transit and processing may take longer.
• If you use your own carrier, those return costs will not be reimbursed.
• For returns with multiple items, a €2.00 handling fee applies for each extra item from the second item onward.
• If there is a price difference due to an ongoing promotion, this can be compensated with a voucher.

Returns & exchanges from outside the EU

If you return an item from outside the European Union, except for the UK, you are responsible for any customs duties, taxes or other fees. These costs are not covered by us and may be charged by local authorities during return processing. For more information, please visit our page on returns and exchanges.

Alle ETQ-plagg er laget i familiedrevne atelierer.

Vi samarbeider med atelierer som holder fast ved tradisjonelle metoder. Klipper, former og syr stykke for stykke – med ytterste presisjon. I motsetning til fast fashion har vi råd til å ta den tiden vi trenger. Sakte og nøyaktig. Vi mestrer håndverket.

Du ser sofistikert ut, men føles som en søndagsmorgen.

Når det gjelder materialer, setter vi standarden høyt. Bare de fineste materialene kommer inn i Atelier. Ingen snarveier. ETQs premium vevnader og strikkede plagg er smørmyke. De er holdbare og har gode formegenskaper. De beholder formen. Det vil du også.

Kvalitet er viktig. Vi fokuserer på detaljer selv øyet ikke ser. Obsessivt, ja. Men: kort tid etter at du har brukt ETQ, vil du merke kvalitetsforskjellen.

Strong silhouettes. Nuanced colors. Thick layers of quality and a thin layer of logos. That’s ETQ. We master precision engineering and tinker with our products as if they were race cars. Every collection is the same but evolved. Continuously.

And so our story goes on. Evolving classic etiquette to match the pace of today. We don’t just do it. We do it with grace.