Returns & Exchanges

You have 14 days to register your return via our returns portal. During the holidays, orders placed from 1 November can be returned until 31 December.

• Select the item you want to return or exchange
• Choose your preferred option: exchange, store credit, or refund
• Follow the steps and drop off your parcel at a nearby collection point

Once we receive your return, we'll process it within 10 business days.

Items must be returned unworn, in their original condition and packaging, with all tags attached.

Socks and boxers can only be returned if the packaging is unopened and the seal remains intact.

Select your new size in the return portal. As soon as your return is on its way, we send out your new size. No need to place a new order yourself, we take care of that for you.

• Exchanges are always free
• Only available for a different size, same style and colour
• Looking for a different colour or style? Choose store credit and place a new order yourself

Choose store credit and receive a free return label. Your credit is linked to your email address and added to your account once we process your return.

• No expiry date
• Valid on all items, including sale
• Combinable with a discount code
• Any unused balance remains active on the same code

Please note: store credit cannot be converted to a refund.

Start your return in the portal and pay for your return label there.

• Refunds are processed within 10 business days after receipt
• Your refund will be issued to the original payment method used at checkout
• Allow a few additional days for the amount to appear on your account

Yes. You can register multiple orders in one return shipment via our returns portal, as long as all items are within the return window. Please make sure to register all items together. Once a return has been submitted, additional orders cannot be added.