Your country: United Arab Emirates.
- Carrier
- FedEx
- Delivery time
- 5 business days
Shipping outside the EU? (Excluding the United Kingdom)
Import duty and VAT of 5% each generally apply, plus a handling fee from FedEx. FedEx charges this on delivery or sends the bill afterwards.
Good to know.
- We ship on business days, not at weekends or on public holidays.
- Delivery times are a guide: very occasionally it takes a day longer, for example if your payment is still being processed.
- We don't deliver to PO boxes.
- Your order is insured until it reaches you. We sometimes ask for a signature on delivery; from then on, it's your responsibility.
More about shipping.
Customs, duties and taxes
Shipping outside the EU? (Excluding the United Kingdom)
Import duty and VAT of 5% each generally apply, plus a handling fee from FedEx. FedEx charges this on delivery or sends the bill afterwards.
Shipping to other countries
- European Union
Free from €150, otherwise €6.95
2 to 5 days
- United Kingdom
Free from £130, otherwise £6
1 to 2 days
- United States
Free from $300, otherwise $29
2 to 5 days
- Canada
$29
2 to 5 days
- United Arab Emirates
100 AED
2 to 5 days
- Australia
50 AUD
2 to 5 days
- New Zealand
50 NZD
2 to 5 days
Is your country not listed? Please contact our customer service. We are happy to help.
Holiday Exceptions
We do not ship orders on the following days:
New Year’s Day (January 1st)
King’s Day (April 27th)
Christmas Day (December 25th)
Boxing Day (December 26th)
Insurance
Every order is insured until the moment of delivery. A signature may be required upon delivery. From that moment, responsibility transfers to the recipient. If you choose to have your order delivered to someone else, their signature will be considered as confirmation of successful delivery.
VAT discount
Ordering from outside the European Union, excluding the United Kingdom? Dutch VAT will be automatically removed. The 21% discount is applied once you select your shipping country or change your country and currency. Clear and transparent, with no surprises.
Didn't find your answer?
Can't find the answer you are looking for? You can contact us by email, phone or WhatsApp.
Phone hours
Mon – Tue: 13:00 – 17:00
Wed – Fri: 9:00 – 12:00