Shipping & Delivery
Order before 16:00 and we ship your order the same working day.
| Country | Shipping | Delivery |
|---|---|---|
| United States FedEx · before 16:00 |
Free from $300 $29 below |
3–5 days |
Good to know
- We ship on working days. On New Year’s Day, King’s Day, Christmas Day and Boxing Day, we take a day off.
- Delivery times are a guide. Very occasionally it takes a day longer, for example while your payment is still being processed.
- We don’t deliver to PO boxes.
Insured in transit
Your order is insured until it reaches you. Sometimes we ask for a signature on delivery; from then on, the parcel is your responsibility. If someone else signs for you, their signature counts as proof of delivery.
Ordering from outside the EU?
Outside the EU (except the UK), you don’t pay Dutch VAT: the 21% comes off your order automatically at checkout, as soon as you enter your address or switch country or currency. Import duties and local taxes aren’t included; the carrier collects them on delivery (DDU). We can’t calculate or cover them in advance, so check with your local customs office what to expect.
Questions about shipping? Our customer service is happy to help.
Size alert
| EU | US | UK | CM |
| 39 | 6 | 5 | 25.7 |
| 40 | 7 | 6 | 26.4 |
| 41 | 8 | 7 | 27.0 |
| 42 | 9 | 8 | 27.7 |
| 43 | 10 | 9 | 28.3 |
| 44 | 11 | 10 | 28.9 |
| 45 | 12 | 11 | 29.6 |
| 46 | 13 | 12 | 30.2 |
| 47 | 14 | 13 | 30.9 |
How to measure
Let’s find your perfect fit. Place a sheet of paper on the floor against the wall and put your feet (with socks) on it, heels against the wall. Make sure you lean on your feet with full power when measuring. Now you simply draw a line at the end of the biggest foot. Measure the distance with a ruler and find the size that matches it: see size table. Are you in between sizes? In that case, we suggest taking the bigger size.
